Question 1

What kinds of electric scooters and micromobility devices do you repair?

Accepted Answer

We repair stand-up electric scooters (e.g., Segway Ninebot, Xiaomi, Apollo, Kaabo, Dualtron), electric bicycles (e-bikes), mobility scooters, Segway personal transporters, electric mopeds, electric wheelchairs, and related lithium-powered micromobility products.

Question 2

Do I need an appointment before bringing my scooter or e-bike in?

Accepted Answer

While walk-ins during business hours (Monday–Friday, 9 AM–5 PM) are accepted, submitting a repair request online or calling ahead helps us confirm parts availability and technician scheduling. This can reduce wait time and ensure we’re prepared for your specific make and model.

Question 3

What information should I send before bringing in my scooter or e-bike?

Accepted Answer

Please provide: (1) Exact scooter or vehicle brand and model number, (2) A brief description of the symptom(s), (3) Whether you have the original battery charger available, and (4) Any error codes displayed on the dashboard. Photos of the scooter's label showing voltage/wattage are helpful.

Question 4

Can you diagnose charging and battery problems?

Accepted Answer

Yes. We perform battery pack health evaluation, BMS status checks, charger output testing, charging-port integrity inspection, and capacity loss analysis. Note: swollen, leaking, or smoking batteries require immediate safety handling—do not attempt to open them yourself.

Question 5

Do you repair flat tires, brakes, motors, controllers, and wiring?

Accepted Answer

Yes, within scope of micromobility devices. We handle tire/tube replacements, disc brake pad changes and adjustments, motor hall-sensor diagnostics, electronic controller error-code troubleshooting, throttle calibration, display resets, wiring-harness repair, and connector corrosion cleanup.

Question 6

Do you provide estimates before repair work?

Accepted Answer

Yes. We aim to communicate findings and recommended work clearly before proceeding with any billable repair. Estimates may be subject to change if additional issues are discovered during disassembly.

Question 7

Where is Scooter Repair located?

Accepted Answer

Our physical shop is located at 812 N Dixie Hwy, Hollywood, FL 33020. We serve customers traveling from Hollywood, Fort Lauderdale, Dania Beach, Pembroke Pines, Aventura, North Miami, and throughout Broward County and North Miami-Dade.

Question 8

What parts of South Florida do you serve?

Accepted Answer

Our primary service area includes Hollywood and surrounding Broward County communities such as Fort Lauderdale, Dania Beach, Pembroke Pines, Davie, and Miramar. We also serve North Miami-Dade communities including Aventura, North Miami, and Miami Gardens.

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